Privacy Policy

Last Updated: December 2025

BodyBloom Physical Therapy (“we,” “our,” or “us”) is committed to protecting the privacy of all website visitors and patients. This Privacy Policy explains how we collect, use, and safeguard your information when you visit bodybloompt.com or schedule care with Susan Roessler, PT, DPT through our online systems.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

  • Your name, email address, phone number, or message submitted through our contact form.

  • Appointment information provided through the Jane App scheduling platform.

  • Any information you voluntarily provide when contacting us.

Automatically Collected Information

Our website may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages you visit

  • Basic analytics via Squarespace or similar services

This information helps us understand how visitors use our website and improve user experience.

2. Use of Your Information

We use the information we collect to:

  • Respond to questions or contact form submissions

  • Schedule and manage appointments

  • Provide physical therapy services

  • Improve our website and services

  • Send necessary administrative updates

  • Maintain records as required by law

We never sell or rent your personal information.

3. Protected Health Information (PHI)

If you become a patient, any health information you provide is protected under HIPAA.

We use Jane App, a secure, HIPAA-compliant platform, to store medical records, schedule appointments, and manage patient care.

Your PHI is only used for:

  • Treatment

  • Payment

  • Healthcare operations

We take appropriate safeguards to protect your health information at all times.

(Removed the line about “communicating health-related information.”)

4. Sharing of Information

We may share your information only in the following circumstances:

  • With service providers (such as Jane App) who securely assist with scheduling and practice operations

  • If required by law, such as responding to a court order or government request

  • With your consent, when coordinating care with another provider

We never share PHI without your authorization unless required by law.

5. Cookies & Tracking Technologies

Squarespace and third-party analytics providers may use cookies or similar technologies to collect basic site usage data.

You can disable cookies in your browser settings.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access.

However, no method of transmission over the internet is completely secure.

7. External Links

Our site may include links to third-party websites (such as Jane App).

We are not responsible for the privacy practices of external sites.

8. Children’s Privacy

This website is not directed toward children under age 13.

We do not knowingly collect personal information from children without parental consent.

9. Your Rights

You may request:

  • What personal information we hold about you

  • Corrections or updates

  • Deletion of non-medical data (medical records must be kept per law)

To make a request, contact us at:

bodybloompt@gmail.com

10. Changes to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with a revised date.

11. Contact Us

If you have questions about this Privacy Policy or your information, please contact:

BodyBloom Physical Therapy

618 Forest St Suite B

Charlottesville, VA 22903

Email: bodybloompt@gmail.com